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We will be glad to replace any of our products that are found to be damaged upon receipt. The item must be returned to us. Then we will replace it. 

Please email us in the first instance siyve@aol.com within 7 days of receipt of the item to inform us of any damage etc.

However please do not return wands that fail to work magic to a desired level - remember that the wand is only as good as the wizard or witch that is using it! 

Once you have emailed us we will give information of how to return your item to us.


PLEASE NOTE: All of our magic wands are handcrafted from wood in England. Don't be fooled into purchasing a "replica" wand made from plastic or "resin" (a polite word for plastic) at twice the price! Our wands are the best & most authentic young wizard wands available.